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Complete IT Change Management Solutions

Operations Centre

Operations CentreNNT Operations Centre is a complete solution for IT Service Delivery working in harmony with ITIL™ best practises.

Developed to provide organisations with a turn-key solution to support the delivery of quality IT services, NNT Operations Centre comprises solutions for Network and Server Management, Change & Configuration Management, Asset & Inventory solutions, combined with a fully featured Help Desk solution.

A complete Service Management Solution in one

  • ‘At a glance’ visibility of performance for your entire Infrastructure in real- time
  • Fully featured network management system providing fault monitoring for all servers and network infrastructure.
  • Web-based reports for any time period up to a year delivered via ‘self service interface for long-term capacity planning
  • Automatic discovery of devices and network topology, with maps displayed graphically
  • Performance & SLA metrics reported
  • Alarm management
  • Detailed graphical network diagrams created

Change Tracker

Image NNT Change Tracker provides complete Change Tracking, Management and Auditing of the IT infrastructure. NNT Change Tracker allows you to monitor and report on ‘authorized versus unauthorized changes. Roll back facility allows you to always be able to get back to the last working configuration in the event problems occur. Side by side comparison highlight changes, which can often highlight the route cause of issues. NNT Change Tracker can be supplied as a standalone solution or as an integrated tool with 3rd party Event and Incident Management Systems.

Remote Angel

Remote Angel NNT Remote Angel PC and Remote Angel Host is a complete management system for the PC and Host. Remote Angel protects systems from unwanted process and or malware. Monitors all systems for health and performance as well as providing ‘response time’ tracking to ensure your PC’s and Host machines remain available, healthy and compliant at all times.

Remote Angel PC provides complete assurance to users that their PC and Network Connection will remain in good condition. Remote Angel also integrates with the Help Desk providing automated problem solving and incident management. Fully in line with ITIL process

Notification Angel

Notification AngelNNT Notification Angel provides secure and reliable alarms via SMS and Email.

NNT Notification Angel provides a solution to the problem of reliably informing Network Engineers of problems using SMS and Email.