Professional Services NNT Expertise & Service Assurance

NNT Professional Services are designed to guarantee your ability to fully use your IT solutions to their full extent.
At NNT we use sophisticated implementation and support process to ensure you are able to derive maximum value from your software investment.

In Addition NNT Professional Services provide ‘Value Assurance’, which is a proactive service package designed to ‘underwrite’ your ability to fully use your IT solution.
Typically this will include a regular site visit throughout the year to provide varied consultancy with the simple aim of ensuing you are able to continue to use and derive value from your investment.

Typical service might include:

• Upgrades to latest releases including new versions and patches
• Advice on key performance metrics and how they might be best used..
• Make any necessary changes to your management solution to cater for the capture of information to support key performance metrics
• Ensure the reports being generated are useful and provide the right level of detail required.
• Examine reports and help to identify trends and other interesting events
• Perform statistical collection to identify areas where performance enhancements can be made
• Advise on sensible design strategies for new or existing topologies
• Additional training for staff
• General Health analysis and report
• Reviews of network health check in order to identify misconfigured devices and advise on how design/configuration changes could be adopted to achieve performance improvement.
• Application examination. How well do your applications run across your network?
• Application bandwidth sizing – conducting tests on key obtain approximate bandwidth utilisation level during specific scenarios.

Also NNT can provide a wide range of consultancy or Training options.
Typical consultancy projects undertaken by NNT include

• Application performance investigation
• Network healthcheck - Network performance analysis
• Help Desk
• Security Vulnerability Testing

NNT – Service Assurance »