Change Tracker Gen7 R2 FAQs

Adding a Compliance report to a Group - Change Tracker Generation 7

Click on a Device Group to edit the assigned Compliance Report and to set the reporting schedule

• To create a new Compliance Report template, use the Compliance Report Templates page
• To add additional Compliance Reports to a Device Group, just click the Schedule a New Report button

Click on a Device Group name to configure further attributes for the Group, such as>

• Device Tracking Policy
• Group Members, with the option to export a list of group Members
• Define the schedule for Agent Software Updates

Compliance Reports Templates Administration

As a Center for Internet Security (CIS) Certified Vendor, NNT provides configuration audit reports from the acknowledged industry-authority in secure configuration guidance, the CIS Benchmarks.

A large number of these are pre-packed with Change Tracker Gen 7 but additional templates are always being produced for new or updated platforms.

To import a new template or update an existing one, just upload the template, using the overwrite option if updating.

Can Change Tracker provide me with a list of all software and patches installed in my systems?

Yes. Once installed the Change Tracker agent gathers a comprehensive baseline of all installed software and patches. From this point all changes to existing software and the installation of new software and patches will be tracked.

Change Tracker isn't specifically designed an asset register but with a few simple clicks, information such as software name, version and installation path can gathered up and extracted into useful formats like MS Excel and Adobe Reader.

How to install an Agent via the Command Line

To install an agent using the command line, first, you start by changing the directory to the agent folder you have.

The next step is to make sure you bring up the NNTAgent.exe and then add the following parameters with the /s at the end for a silent install

USENEWHUB=true

HUBURL=https://yourChangeTrackerIPServerIPaddress/api

*make sure to use the /s for the silent install. 

Devices Tab

The Device page provides a full summary of device details, group memberships, planned chnages and configuration monitoring policy applied, events and Compliance Reporting. To view the details of the configuration monitoring policy that is applied simply expand the file system under the Device Configuration section.

Event Filtering

Investigate and review and events from devices using powerful filter controls. Events can be filtered out to narrow down the search results of Planned Changes, Unplanned Changes etc. Planned changes can be added using such filtering as you see fit!

Events Page

Investigate and review and events from devices using powerful filter controls. Events can be acknowledged then used to create new Planned Changes. Select a device group or all devices to view events.Make sure the device group in the upper right hand corner shows 'All Devices' and you have the automatic refresh box checked to get the latest changes for the selected device every ten seconds.

First Logon of Generation 7

The default logon credentials for Generation 7 are admin/password and you will be prompted to change the password after your initial login.As with any system the default setting should be changed to avoid the exploit of known defaults. 

What ports are used for Change Tracker Generation 7?

By default Change Tracker Generation 7 client machine uses Port 81 or 443 TCP Outbound to be open. On the NNT host machine or the Change Tracker Generaion 7 server Port 81 or 443 TCP Inbound/Outbound will need to be open

Any other port can be configured using HTTP or HTTPS communications by changing the IIS Settings.

What Platforms can Change Tracker Generation 7 be installed on?

Change Tracker Generation7 can be installed on either Microsoft Windows or Linux.

Microsoft Windows

• MIcrosoft Windows Server 2008 R2 any edition
• MIcrosoft Windows Server 2012 R2 any edition

Linux

• Centos 6.6 64 bit

What are the server specifications for a Linux installiation of Change Tracker Generation 7

These are the server specification for a Linux installation.

What are the server Specifications for Generation 7 on Windows.

These are the server specification for a Microsoft windows installation.