Change and Configuration Management CONFIGURATION MANAGEMENT INTELLIGENT CHANGE CONTROL

A formalized Change Management process is vital in order to maximize the effectiveness of any change while minimizing potential problems resulting from a configuration change being made. All security and corporate governance policies such as the PCI DSS, SOX, NERC CIP, HIPAA, ISO27K and GCSx CoCo all demand a robust change management process for this reason.

This whitepaper outlines the benefits - and problems - associated with any change management process and puts forward the need for greater use of automated configuration change tracking.

pdfnnt whitepaper: problem with itil change management process.pdf

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