ITSM Integration for Cherwell®

NNT now offer intgeration with the world leading ITSM solutions from Cherwell to deliver Closed Loop, Change Control.

What this means is that approved Changes are validated automatically, with a full audit trail of what actually changed, and this all gets reconciled with your Change Requests.

We call this Change Control because any changes made outside of a Change Window are flagged as Unplanned Security Events, while changes made that align to a Change Request are separately highlighted as Planned and asigned to the request. When you combine this with Change Tracker’s Intelligent Change Control™, repeated or recurring change patterns can be modeled and re-used to precisely ensure changes were implemented as expected.

With Change Control in place, change noise becomes muted. In turn this makes breach detection a precise and effective task, even exposing insider breaches and zero-day malware activity.

USA Offices
New Net Technologies LLC
Suite #10115, 9128 Strada Place
Naples, Florida, 34108
1175 Peachtree St NE
Atlanta, Georgia, 30361.
4145 SW Watson, Suite 350
Beaverton, Oregon, 97005.

Tel: (844) 898-8358
email [email protected]
UK Office
New Net Technologies Ltd
Rivers Lodge, West Common
Harpenden, Hertfordshire

Tel: 01582 287310
email [email protected]
CIS benchmarking SEWP Cybersecurity 500Sans Institute Now Certified
Copyright 2019, New Net Technologies LLC. All rights reserved. 
NNT and Change Tracker are registered trademarks of New Net Technologies LLC.
All other product, company names and trademarks are the property of their respective owners.