NNT Managed Services
NNT Managed Services are designed to help our customers get even more value from their NNT software & better protect them from security related issues. This service aims to ensure the continuous optimization of the features and functionality within NNT Change Tracker and Log Tracker.
The service, typically conducted through regular remote sessions, will focus on maintaining the tuning, alerting, and usability of the software and extend the automation and integration within the customer environment to ensure better protection and compliance at all times. This also enables NNT to provide your IT staff with on-going “real world” software configuration and usage familiarization and training.
The key focuses for this Managed Service offering include:
- Change Control
Note: These elements represent the base service provided. NNT is able to add & enhance the deliverables as required in order to better help with issues that may be specific to your environment.
NNT Change Tracker Deliverables
NNT Log Tracker Deliverables
We used to book a day out each month just to run manual backups of Vanguard configurations but NNT Change Tracker does it automatically every night now – better still, when an unplanned change is made to a device, this triggers a new backup and we get an alert. For the Vanguard devices, there was no other automated backup solution available on the market that could cope with the Vanguard technicalities, but being able to cover backups for Juniper and Cisco devices makes Change Tracker a strategic, universal solution for all our network change and configuration needs.
Steve Jackson, Infrastruc...