Revolutionize Your Change Management Process - NNT's Answer To Unifying ITSM And Security

By Integrating Change Tracker™ with ServiceNow® your capability for Change Control is transformed!

Approved changes are validated automatically, with a full audit trail of what actually changed provided and reconciled with your Change Requests. By leveraging Change Tracker Intelligent Change Control™, repeated or recurring change patterns can be modeled and re-used to segregate pre-approved changes from the unexpected and genuinely suspicious changes. This reduction of change noise revolutionizes breach detection, clearly exposing insider and zero-day malware activity.

ServiceNow® & NNT Integration Capabilities
Integrating Change Tracker with ServiceNow

By Integrating Change Tracker™ with ServiceNow® your Capability for Change Control is Transformed
Approved changes are validated automatically, with a full audit trail of what actually changed provided and reconciled with your Change Requests. By leveraging Change Tracker Intelligent Change Control™, repeated or recurring change patterns can be modeled and re-used to segregate pre-approved changes from the unexpected and genuinely suspicious changes. This reduction of change noise revolutionizes breach detection, clearly exposing insider and zero-day malware activity.

Change Tracker™ puts a spotlight on all changes made

Change Tracker™ Puts a Spotlight on All Changes Made
Changes made during a prescribed planned change window get validated against the expected change profile - any exceptions, such as misconfigurations or additional no scoped changes are exposed for review and remediation where required. All Unplanned Changes are also recorded in full – Who made the change, with before and after exposure of changes clearly reported. These are prioritized as ServiceNow® incidents – changes will be automatically analyzed using continuously updated Threat Intelligence – NNT F.A.S.T. Cloud™.

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Validate approved changes automatically with a full audit trail of what actually changed provided.

noise

Significantly reduce overwhelming change noise to clearly expose insider & zero-day malware activity.

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Re-use recurring change patterns to isolate pre-approved changes from the unexpected & genuinely suspicious changes.

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Investigate unplanned changes in full, with who made the change and before & after exposure of changes clearly reported.

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Automatically analyze changes using continuously updated Threat Intelligence- NNT F.A.S.T Cloud™.

ServiceNow® & NNT - A Collaborative Solution

What does a Closed-Loop Intelligent Change Control process look like?

Closed loop change process diagram

  1. Request for proposed changes are submitted to a CAB (change advisory board). The CAB either approves or rejects the request for change.
  2. If approved, a Release, Build, Test, Schedule and Deployment plan is created to take effect within a prescribed Change Management & Maintenance Window.
  3. Change Tracker is incorporated into a pre-production test environment of the ITSM tool(s). Observed changes by NNT Change Tracker are used as a mechanism to auto-build a policy to identify and suppress noise of expected changes in post-deployment environments. (NNT Change Tracker Builds New Planned Change Schedule).
  1. NNT will operate (inside and outside the Change Mgmt & Maintenance Window) to detect all changes.
  2. NNT observed changes are reconciled against approved change requests from the ITSM platform.
  3. By understanding the authorized and approved changes, NNT will highlight all the unknown, unwanted, unexpected and potentially malicious changes (additions, modifications and deletions). These are the changes needing to be reviewed and investigated immediately.

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The Most Powerful & Reliable Cybersecurity Products

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Change Tracker Gen 7R2: Complete configuration and system integrity assurance combined with the most comprehensive and intelligent change control solution available.

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Fast Cloud: Leverage the world’s largest whitelist repository to automatically evaluate and verify the authenticity of file changes in real-time with NNT FAST™ (File Approved-Safe Technology)

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Vulnerability Tracker: The world’s only limitless and unrestricted vulnerability scanning solution with unparalleled accuracy and efficiency, protecting your IT assets on premises, in the cloud and mobile endpoints.

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Log Tracker: Comprehensive and easy to use security information & event log management with intelligent & self-learning correlation technology to highlight potentially harmful activity in seconds

Next Steps

Are you ready to get started in securing your IT environment with
industry-approved foundational controls, intelligent change control and automation?

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