NNT’s Post Deployment Check-Up Service
NNT understands that the first months with a new product are the most important. This is when the real learning is done and operational processes put in place to integrate the solution within the organization.
Therefore to help our customers maximize the effectiveness of their investment, the NNT team will conduct a post-deployment check-up to ensure everything is running smoothly.
The check-up session is normally conducted at the 6-month point but as a customer of NNT, the session is there to be used whenever you feel it is suitable.
The check-up takes the form of a 30-minute call with your NNT account manager and an NNT technical resource.
At the end of the check-up session your NNT account manager will follow-up with a summary of the items discussed. If there are items which need to be addressed in more detail, perhaps a little bit of "how to" training or potentially an upgrade, then follow-up sessions with the support team will be organized.
Protecting data stored in our SQL server app was an absolutely key requirement for us and NNT were able to provide a single solution that covered this together with other PCI requirements for configuration management, file integrity monitoring and logging. I think we really benefitted from NNT’s experience of helping other organizations to implement PCI Compliance measures, and definitely saved money compared to other options we considered
Carlos Parada, MIS Director, NAFSA